Support

We're here to help

Contact Us

For any questions, issues, or feedback, reach out to us at support@seasalt.app. We typically respond within 24 hours.

Getting Started

1. Install the Mac agent

Download SeaSalt Cove for macOS from the download page. Launch the app and sign in with your account.

2. Install the iOS companion

Download SeaSalt Cove from the App Store on your iPhone. Sign in with the same account.

3. Pair your devices

Tap your Mac in the device list, then tap "Start Pairing." A verification code will appear on both devices. Confirm they match to establish an end-to-end encrypted connection.

Troubleshooting

Device shows as offline

Make sure the SeaSalt Cove agent is running on your Mac and connected to the internet. Check that the menu bar icon is visible and shows a green status.

Pairing fails

Ensure both devices are signed into the same account. If pairing was previously revoked, remove the device and re-pair from scratch.

Terminal not connecting

Verify the Mac agent has accessibility permissions granted in System Settings. Try disconnecting and reconnecting from the iOS app.

Security

To report a security vulnerability, please email security@seasalt.app. We take security reports seriously and will respond promptly.